RETURN POLICY

    Refund and Return Policy of barareem.com

    At barareem.com, we are committed to providing our customers with high-quality products. However, we understand that there may be instances where you need to return an item or request a refund. To ensure a smooth process, we have implemented a 15-day return policy. This means you have 15 days from the date of receiving your item to submit a return request. Requests made after this period will not be accepted.

    Below are the detailed rules and conditions for returning items and obtaining refunds for purchases made on our website.

    1. Eligibility Criteria for Returns and Refunds

    • Defective Products: If the item you receive is damaged, defective, or has a manufacturing flaw, you are eligible for a return or refund.
    • Incorrect Product Received: If you receive an item that does not match your order, we will assist you with a return or exchange.

    2. Time Limit for Returns

    You must notify us of your intention to return a product within 15 days of receiving it. Any requests submitted after this period will not be entertained.

    3. How to Return an Item

    Initiating the Return

    To begin the return process:

    1. Send an email to our customer support team at barareem@outlook.com.
    2. Include the following details in your email:
      • Your order number
      • The reason for the return
      • Relevant pictures of the product (if applicable)

    After-Request Actions

    • Our team will review your request.
    • If approved, we will provide you with the return address.
    • If applicable, we will also include a return shipping label.

    4. Conditions for a Valid Return

    • Condition of the Item: The item must be returned in its original condition, with all labels intact and in the original packaging.
    • Hygiene and Usage Standards: For safety and hygiene reasons, the item should not show any signs of wear, use, or damage. We reserve the right to reject a return if the product does not meet these requirements.

    5. Refund Process

    Once we verify that the returned item matches the description provided by the buyer:

    • We will process the refund within 1–2 business days.
    • The refund will be issued to the original payment account.
    • Please note that the time it takes for the refund to reflect in your account depends on your card issuer and typically ranges from 7–15 days.

    6. Return Charges

    • There are no extra handling fees for returns.
    • If the return is due to an error on our part (e.g., sending the wrong item or a quality issue), we will refund the full amount, including return shipping costs.

    7. Exchanges

    If you wish to exchange your item for a different size or model:

    • Let us know your preference when you contact us.
    • We will guide you through the exchange process.
    • There are no additional handling fees or shipping charges for exchanges.

    8. Cancellation

    • If you wish to cancel your order before it ships, please contact us immediately.
    • Once the product has been shipped, our standard return policy will apply.

    9. Contact Information

    If you have any questions or need further assistance regarding returns and refunds, please do not hesitate to contact our customer support team:

    • Email: barareem@outlook.com
    • Return Address: 300 N Washington St, Ste 505, Alexandria, VA 22314-2544, United States
    • Business Hours: Monday to Friday: 8:00 AM – 6:00 PM
      Closed on Saturday and Sunday.

    10. Policy Updates

    barareem.com reserves the right to update and modify this Return and Refund Policy at any time. It is your responsibility to review this policy regularly for any changes. Continued use of our website implies your acceptance of these policies.